Your privacy matters to us. This policy explains exactly what data we collect when you use beta1, why we collect it, how we store it safely, and the choices you have over your own information.
Summary: beta1 collects only what is necessary to run your account, process PKR transactions and keep the platform secure. We do not sell your data to advertisers or third parties. You can request access to or deletion of your data at any time through our support team.
beta1 is an online entertainment platform offering sports betting, casino games, live dealer tables and related services to players in Pakistan. When you register on beta1, deposit funds, place bets or contact our support team, you share certain personal information with us. This Privacy Policy explains what that information is, how we use it and what protections are in place to keep it secure.
By registering on beta1 or using any part of the platform — including the website and mobile app — you confirm that you have read this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside our Terms and Conditions, which govern your use of the platform overall.
If you have any questions about this policy that are not answered here, the best way to reach us is through the live chat on beta1, which is available 24 hours a day, 7 days a week.
The personal data we collect falls into several categories depending on how you interact with beta1:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, photograph | During KYC verification |
| Contact Data | Mobile number, email address | At registration |
| Financial Data | JazzCash / Easypaisa account reference, bank account details, transaction history in PKR | When depositing or withdrawing |
| Usage Data | Pages visited, games played, bets placed, session duration, features used | During platform use |
| Device & Technical Data | IP address, browser type, operating system, device model, app version | Automatically on each session |
| Communications Data | Live chat transcripts, support ticket content, email exchanges | When you contact support |
| Marketing Preferences | Whether you have opted in or out of promotional communications | At registration and updated on request |
We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as religious beliefs, political opinions or biometric information beyond what is contained in your CNIC for identity verification purposes.
Data is collected through the following channels:
beta1 uses your personal data only for legitimate, necessary purposes. The main reasons are:
Important: beta1 does not use your personal data for automated decision-making that produces significant legal effects on you — such as automatically denying withdrawals — without human review being available. If you believe a decision affecting your account was made incorrectly, contact support to request a manual review.
All financial transactions on beta1 are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer or a linked debit/credit card, beta1 processes payment data in order to complete the transaction and maintain accurate records of your account balance.
We retain transaction records — including amounts, dates, payment method references and outcomes — for a period of time in accordance with our data retention policy (see Section 7). This is necessary for dispute resolution, fraud prevention and compliance with applicable financial record-keeping requirements.
beta1 does not store your full JazzCash or Easypaisa PIN, your bank account password, or the CVV of any linked card. Payment authentication is handled by the respective payment provider. We receive only a confirmation token and account reference necessary to credit or debit your beta1 balance.
When you initiate a payment, your transaction data is shared with the relevant payment processor — for example, JazzCash or your bank's payment gateway — only to the extent necessary to complete that transaction. Each processor operates under its own privacy policy. beta1 is not responsible for how payment processors handle data beyond the point of handoff, but we only work with established, reputable providers.
beta1 does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. We share data only in the following limited circumstances:
In all cases, data sharing is limited to what is strictly necessary for the purpose at hand. beta1 does not allow third-party service providers to use your data for their own marketing or analytics without your explicit consent.
beta1 retains your personal data for as long as your account is active and for a reasonable period afterwards, depending on the type of data and the reason it was collected:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. You may request early deletion of your data by contacting support, subject to our legal obligation to retain certain records.
Keeping your data secure is a core responsibility at beta1. The following technical and organisational measures are in place:
Despite these measures, no online system is entirely immune to risk. If you suspect that your beta1 account has been compromised, contact support immediately via live chat so we can take action.
beta1 uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Here is a plain-language breakdown of the types of cookies used:
Most browsers allow you to manage or block cookies through their settings menus. If you block all cookies, some parts of beta1 may not function as expected.
You have meaningful rights over the personal data beta1 holds about you. These are not just formalities — you can actually exercise each of them by contacting support:
To exercise any of these rights, contact the beta1 support team via live chat. We aim to respond to all data rights requests within 30 days. If a request is complex or involves a large volume of data, we will let you know if more time is needed.
beta1 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian and believe your child has registered on beta1, please contact support immediately. We will close the account and delete the associated data as quickly as possible.
During registration, users must confirm they are 18 or older. beta1 may carry out additional age verification checks at any point, particularly before processing a first withdrawal. If an account is found to belong to a person under 18, it will be closed and any balance held will be dealt with in accordance with our Terms and Conditions.
If you have opted in to marketing communications during registration, beta1 may send you notifications about promotions, bonuses, new games and platform updates via SMS, push notification or email. Examples of what you might receive include welcome bonus reminders, Cricket and PSL betting offers during active tournaments, casino cashback deals and seasonal promotions.
You can opt out of marketing communications at any time by contacting support via live chat or by updating your notification preferences in your account settings. Opting out does not affect any active bonus you have already claimed.
beta1 does not share your contact details with third-party advertisers for their own marketing purposes. Any promotional communication you receive from beta1 originates from beta1 only.
beta1 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable requirements. When changes are made, the updated policy will be published on this page with a revised effective date shown at the top.
For significant changes — such as a new way of using your data or a change in how long we retain records — beta1 will attempt to notify registered players via the contact details on their account before the change takes effect.
Continuing to use beta1 after a policy update is published constitutes your acceptance of the updated terms. If you disagree with any update, you should stop using the platform and contact support to request account closure and withdrawal of your available balance.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, please get in touch with the beta1 support team. Live chat is available 24 hours a day, 7 days a week and is the fastest way to reach us. You can also contact us by email — our address is shown in the footer of this page.
For issues relating to data deletion, account closure or marketing opt-out, please state your request clearly and include your registered mobile number so we can locate your account quickly.
By using beta1 you confirm you have read and understood this Privacy Policy. We are committed to handling your data with care and transparency at every step.
From how we store your CNIC scan to how we process your PKR withdrawal, privacy protections are applied at every step.
Your CNIC and verification documents are collected once, encrypted at rest, and used only to confirm your identity. They are never shared with advertisers or commercial partners.
JazzCash, Easypaisa and Raast transactions are processed via secure handoffs. We never store your PIN or authentication credentials — only the account reference needed to complete your transfer.
You choose whether to receive bonus offers and promotions. Opting out is instant via live chat and does not affect your existing account balance or any active bonus.
Your personal data is never sold, rented or exchanged with advertisers. Service providers who access your data are contractually bound to use it only as directed by beta1.
You can request a full copy of all personal data we hold about you, ask for corrections or request deletion at any time — just reach out to live support and we will get it sorted.
Platform usage analytics are aggregated and anonymised before analysis. We improve beta1 using patterns across all users — not by profiling individuals.